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As one browses the web it becomes obvious that many sites were designed back in the good ol' days -- long before css and the horrors of cross-browser incompatibility. Life was simpler than and a whole lot plainer.
It might be time to give your website an overhaul -- throw in a nice new paint job -- and detail the insides giving it that new smell.
Rampaging metaphor aside, the idea is simple. Web standards have changed. People are expecting more. And if you want to keep your customer base it is on you to keep your site in step with current trends.
However, let's not throw away the baby just because it's time to change the bath water. With proper planning and thoughtful implementation your site can be upgraded while maintaining everything about it that people have appreciated.
On the plus side, the process of spring cleaning a website and bringing up to current standards has often been just the boot in the behind necessary to implement those other notions that have been banging around in the back of your noggin. Let's talk. This might be the time to refocus and repurpose your website.